Need a hand? We're here to help. Browse the common questions below, or reach out to us directly and we'll get back to you as soon as we can.
Email us for anything — questions, account help, feedback, or issues with a meetup or group chat.
We typically respond within 1–2 business days.
When a meetup is available near you, we reach out on the messaging platform you signed up with (Instagram, WhatsApp, TikTok, SMS, or email). Just reply there and follow the steps to confirm your spot.
Once your group is ready we send you a 4-digit code. Open chat.seeyouirl.com, enter the code, and you’re in. You can also tap the link we send you directly.
Make sure notifications are enabled for the app or browser you use, and that you haven’t blocked our number or account. If it still doesn’t work, email us and we’ll help you get set up.
Just tell us in the chat — send a message on the platform you use and we’ll update your name, city, interests, or any other detail for you.
You can delete your account at any time from within the app, or by emailing us at [email protected]. We’ll remove your account and associated data in line with our Privacy Policy.
Payments are handled securely through Stripe. Subscriptions renew automatically until you cancel. You can cancel anytime by emailing us before your next billing date. See our Terms of Service for full details.
Still stuck? Email us at [email protected] and we'll take care of it.